Recent Posts

Fire Pit Safety Tips

2/19/2019 (Permalink)

Fire Damage Fire Pit Safety Tips Enjoy beautiful nights by the fire pit but stay safe

With more pleasant weather approaching, keep these useful tips in mind-

DO: Build your fire pit on a level surface Make sure the ground or surface is even to reduce the risk of fire escaping beyond your fire pit.

DO: Keep the fire at a safe distance. To keep your fire from causing damage, build the fire pit at least 10 feet from your home, fences, trees and the like.

DON’T: Use gasoline or lighter fluid Never use gasoline or kerosene to start your fire; such fuels can cause a fire to get out of control quickly. Instead, use dry wood as kindling that doesn’t extend beyond the edge of the pit.

DO: Monitor guests around fire pits. Make sure guests maintain a proper distance and don’t exhibit risky behavior. Keep close tabs on children and pets.

DO: Check the weather report
Avoid using your fire pit on windy days, since flames or embers can spread to your home, yard and nearby trees.

DON’T: Leave a fire unattended
Even if your fire pit is small, flames can spread quickly if left unattended. Monitor at all times.

DO: Put your fire out safely
Once you extinguish your fire with water, gently stir and spread the ashes to cool. Leave only when they’re cool to the touch.

DO: Have an emergency plan
Keep a fire extinguisher, garden hose or bucket of sand close to douse the fire in case it gets out of hand. If you can’t put it out quickly, call 9-1-1.

How does water extraction prevent secondary damage?

2/19/2019 (Permalink)

Water Damage How does water extraction prevent secondary damage? Extracting water quickly can prevent additional water damage to your home

After a Lenoir, Duplin or Jones county residence takes on water from a water leak, restoring a dry interior becomes essential to protecting the home's structure and contents from additional harm. Because water quickly evaporates and turns to water vapor, and then, soon after, condense on other surfaces, it is almost impossible to contain lost water.  If your property is holding water where it should be dry, SERVPRO's water extraction team in Kinston can get things dry, check for current damaged areas, and carry out preventative measures that enhance the work we do. Different materials absorb and retain water, as well as exhibit different ways in which exposure to water affects them. The drying rates also differ between various elements. Knowledge of this information helps us determine the best methods to use while working on your home.  Water extraction begins with an assessment of the area which provides us with valuable information about the materials involved and the amount of water we need to remove. Part of our water extraction work includes removing waterlogged sections of carpet and drywall. Sometimes we can restore carpeting, but this depends on several factors. 
Removing the moisture that microbes need to grow and destroy materials inside your dwelling, as well as stain clothing and other personal belongings, happens when we remove the water vapor these microorganisms require. Without this extra source of moisture, your home's interior structures and contents remain safe from the effects of microorganisms.  Mold damage is not the only type of secondary water damage that homes face when water exists in living areas. Stained sections of ceilings in levels below where the accident took place can appear later. The stains are not because of mold, but the discoloration happens when minute particles leach through the drywall and paint. Other problems that can affect a ceiling include warping. Warped ceilings can become highly risky, as they can collapse from the weight of any trapped water. SERVPRO knows how to rectify both situations and make your home “Like it never even happened.”  Wooden floors and edging that gets wet can become permanently damaged. SERVPRO knows how to dry such aspects of your home, so existing damage decreases in scope. We use industry-accepted procedures, helping these natural components of your home regain their original look as much as possible. SERVPRO of Lenoir, Duplin & Jones Counties can help you get your home restored after a disaster involving water with our water extraction experts. Holding IICRC certificates in several  different areas, we are prepared to take care of every aspect of your home saturated by the water. Contact us by calling our 24-hour service line number 252-208-7888, 365 days a year.

Helpful Tips to Prevent Storm Damage

2/12/2019 (Permalink)

Storm Damage Helpful Tips to Prevent Storm Damage Be prepared this spring in the event of heavy showers

Spring is known for its rapidly changing weather — and that can mean severe storms. Help get your home ready with these tips.
***Remove winter's debris from your gutters, drains, and spouts so that heavy rains can flow freely off your roof. Be sure that downspouts are secure and that water is draining well away from your home and not toward your foundation.
***Prune lanky limbs and branches so they don't snap off in a windstorm and land on your home or a power line.
***If your home has a sump pump, test it to make sure it's clean and operable and that the outflow is draining properly. Consider adding a battery-powered backup sump pump to keep the system working if the power goes out. Furthermore, an automatic standby generator can ensure your sump pump and other electrical systems continue to run during power outages. ***When strong winds are forecast, secure patio furniture and other yard items or put them in your garage or a shed so they don't become dangerous projectiles. Know the difference between these weather alerts: Thunderstorm Watch: Conditions are right for possible thunderstorms in and near the watch area.
Thunderstorm Warning: A thunderstorm has been spotted in the immediate warning area, the danger is imminent. 

What is the process for water damage restoration?

2/12/2019 (Permalink)

Water Damage What is the process for water damage restoration? Don't Panic-Call the Experts 252-208-7888

Imagine waking up in the wee hours of the morning stepping out from your bed onto squishy wet carpet!  The toilet had been running for hours.  You stop the water source but what do you do next?  Call SERVPRO of Lenoir, Duplin & Jones Counties!  But what comes next?  Here is what to expect-

Step 1: Emergency Contact

Call SERVPRO of Lenoir, Duplin & Jones Counties at 252-208-7888 and we will answer the phone ready to help. SERVPRO of Lenoir, Duplin & Jones Counties have trained professionals to answer your call. Expect to tell them your name, phone number, and address. 

Step 2: Inspection

Our technician will arrive onsite to scope the damage by identifying the water source, the type of water, and survey the extent of the water damage.

Step 3: Water Extraction

With the use of water removal equipment such as truck-mounted vacuums or pumps, we quickly remove hundreds or thousands of gallons of water from your property. During this process we also inspect the materials that may need to be removed for proper drying of the structure. 

Step 4: Drying and Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers to dry your home or business. We’ll carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.

Step 5: Cleaning and Repair

SERVPRO of Lenoir, Duplin & Jones Counties specializes in restoring contents damaged by fire, water, or mold. Our expertise and training can help you save money while preserving precious keepsakes that can’t be replaced. Some of our restoration tools include carpet cleaning, deodorization, and sanitizing treatments.

Step 6: Restoration

Restoration, the final step, is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.


1/16/2019 (Permalink)

Here at SERVPRO of Lenoir, Duplin and Jones Counties we often get the question of Why SERVPRO?  What is it that SERVPRO can do differently than all the other cleaning and restoration companies out there.  The answer to those questions always start the same way, with the list of all the training and certifications held by SERVPRO employees, the systematic process that is used to manage different projects, and the support provided by corporate and the SERVPRO network.  While those are all valuable assets, what truly sets SERVPRO of Lenoir, Duplin, and Jones Counties apart is the people.  Between the office manager, production manager and our production team, they average 15 years of experience just with SERVPRO.  This amount of experience provides them with all of the tools and knowledge necessary to handle projects of any type or size.  Whether its routine carpet cleaning or a large commercial water loss or fire damage, the crew at SERVPRO Lenoir, Duplin and Jones Counties has the experience to make it "Like it never even happened."

Safety Tips for Deep Frying a Turkey

11/14/2018 (Permalink)

Fire Damage Safety Tips for Deep Frying a Turkey Be sure to be safe this Thanksgiving

With a dark, crispy skin on the outside and juicy, flavorful meat on the inside, deep-frying turkey has become a Thanksgiving favorite. With that in mind, deep-frying a turkey can be dangerous and the process can cause a fire quickly. SERVPRO of Lenoir, Duplin & Jones Counties would like to offer these tips and hope you make safety a priority when deep-frying your turkey this Thanksgiving.

Location, Location, Location

Set the deep fryer on level ground a good distance away from any structure. Don’t put it on a wooden deck or under a tree. The center of a level driveway,  away from vehicles is a good location.

Completely Thaw the Turkey in Advance

We’ve all heard that oil and water don’t mix. Make sure the turkey is completely thawed before it goes anywhere near the fryer. If not, when the cold ice hits the hot oil, it could cause the oil to rapidly boil over and cause a large fire.

Keep a Fire Extinguisher Handy

Due to the potential for fire, you will want to have a fire extinguisher close by. A Fire can start and spread quickly, and you probably won’t have time to run inside to retrieve one fast enough.

Easy on the Oil

A easy way to know how much oil you will need is to place the turkey in The empty fryer, then fill the fryer with water. Then take the turkey out and notice the water line. The oil should be filled no higher than that line to make sure that it does not boil over when you add the turkey.

Slowly Place the Turkey in the Oil

Be very careful with the turkey, since it will likely be slippery. If you accidentally drop the turkey in the oil too quickly, the oil could splash or overflow, possibly burning you and creating greater risk for a fire. Lower the turkey in the oil slowly.

Wear Safety Gear

Hot oil Is prone to splatter, causing burns, blisters and ruined clothing. Be sure to wear goggles, gloves and an apron, and don’t any stand closer to the deep-fryer than you need to be.

Use a Thermometer

Using a thermometer throughout the entire cooking process is a good idea. Make sure the oil is hot enough before you begin, but do not allow it to become too hot. Cook the turkey until it reaches the right temperature, remove it from the oil and immediately turn off the fryer.

Mold: Don’t Take the Easy Route

9/5/2018 (Permalink)

Mold Remediation Mold: Don’t Take the Easy Route This is an example of how mold can return if it is just wiped down and painted over.

Mold is unattractive, and remediation can be expensive and take up a lot of time. It is because of these reasons that a lot of homeowners and property managers choose to paint over mold. But painting over mold is a bad idea for many reasons. Paint does not kill mold, and it will not stop the source of the mold. Mold will continue to grow under the paint, and you will see apparent signs of mold again. The surface mold that you see on your walls or ceilings is likely only a small portion of the mold problem. The mold may be deep into your walls. Your best bet is to at least perform a professional mold inspection to ensure the mold is identified and the source of the leak is discovered. Once you know the extent of the damage and the origin of moisture has been repaired, you can evaluate your course of action for appropriate mold remediation.

Mold is sometimes called a silent killer. It could impact your health and could cause permanent damage, including death. From itchy skin and headaches to serious respiratory and mental issues, mold could quickly take its toll on your body. The very young and very old are even more vulnerable. You often don’t even know that your health is being affected until the damage has already been done. When it comes to mold in your home or property, take the proper steps to get rid of it. Do not settle on painting over the mold. SERVPRO of Lenoir, Duplin & Jones Counties cares about people’s health and has trained and certified employees that will properly solve your mold issues in a timely healthy manner. 

Call SERVPRO of Lenoir, Duplin & Jones Counties at (252)208-7888 for your home or business mold assessment.

Tips to Prevent Fire in Your Clothes Dryer

8/27/2018 (Permalink)

Fire Damage Tips to Prevent Fire in Your Clothes Dryer Be sure to clean your dryer vent regularly

Firefighters across the country respond to countless home fires caused by clothes dryers. A buildup of lint can cause a fire. In other wordsnot cleaning your dryer can be more of a threat of fire than an electrical malfunction.

Now, some dryers have indicators designed to alert you when lint has built up or blocked the vent. It is still good practice to check with your own eyes, for lint every time you use your dryer.

Below are three simple steps for laundry-room safety.

Clean The Lint Filter

Not once a month, or even once a week, remove lint from the dryer’s lint screen every time you use your dryer. It doesn’t matter if you do this before or after drying a load, but remove any lint from the screen at some point during each use. Not only does this help prevent a fire, but it also helps your laundry dry faster.

Replace the Accordion-Style Ducts

Most of the time, dryers are equipped with a 4-inch vent in the back, which homeowners or installers connect to the outside vent with a duct. But not all ducts are made the same.

If you have plastic or foil accordion-style duct connecting your dryer to the vent, it's a good idea to replace it.They are risky because they can sag, allowing lint to build up at low points. Also, the ridges on this type of duct can trap lint. Using a metal duct won’t sag, and lint is less likely to accumulate. Try using the shortest length possible.

Inspect Vent and Exhaust Duct Regularly

If you notice that your dryer takes longer than it used to, to dry clothes, that's a clue that there may be a blockage. Another clue is when you’re drying a load, go outside, and look at the dryer vent.Do you see or feel exhaust air? If not, the vent or exhaust duct is probably blocked with lint.

Try disconnecting the duct from the dryer, cleaning it out, and reconnecting the duct to the dryer and outside vent. Also, clean behind your dryer and underneath it because lint can build up there too.

SERVPRO of Lenoir, Duplin & Jones Counties would like for homeowners to use these simple tips to prevent a fire in your home.

Can Mold Return After Remediation?

8/2/2018 (Permalink)

To be blount, yes! After obtaining mold remediation services from a certified specialist, along with determining the actual cause of the infestation, the mold problems are usually taken care of. Despite that, it is still possible, for mold to return at a later time. The reason usually comes from an underlying moisture problem.

So, why does mold come back after being treated? Mold is a fungus. It contains living organisms that, in order to live, have to breakdown moist, rotting organic matter to survive. Without fungi and other decomposing organisms, dead debris from scraps, leaves, etc. would just simply continue to pile up. In wooded areas, it’s a good thing when mold breaks down wet, rotting wood. In our homes and buildings however, it’s a exstemely bad thing.

Mold reproduces by way of microscopic spores, which are almost always present in the air we breathe on a daily basis. Even if your indoor air quality is excellent there are still trace amounts of mold spores present. It’s all but unpreventable. In small masses, fungal spores don’t generally cause any harmful health effects. The last mentioned tends to occur when large amounts of mold are growing nearby, releasing large quantities of spores into the air.

If there’s moisture, especially wet and rotting wood, carpeting, or drywall, it creates the right habitat for molds to begin to grow. Moisture is almost always at the root of mold infiltrations. If the underlying moisture problem isn’t resolved properly during the mold remediation process, the mold problem could very likely recur in the near future.

We here at SERVPRO of Lenoir, Duplin & Jones Counties use highly trained technicians to try and make sure this isn’t the situation at your home or building.

Call us at (252)208-7888 for your mold infestation problems.

Storms Can Hit Hard, We’re Here to Help

8/1/2018 (Permalink)

Storm Damage Storms Can Hit Hard, We’re Here to Help After a storm, SERVPRO could be the rainbow you need.

SERVPRO of Lenoir, Duplin & Jones Counties can provide immediate response and a sense of relief to Yu and your storm damaged property. As soon as it is safe, we can have a team of our technicians on site.

SERVPRO can help with a number of issues which includes getting emergency food and shelter to you and contacting friends and family.

Storms don’t wait for regular business hours to strike, that's why you need to call the professionals here at SERVPRO who are available to you 24 hours per day, 7 days per week, 365 days per year.

We understand the process of helping you to put your life back together when a storm hits. Allow us here at SERVPRO of Lenoir, Duplin & Jones Counties to show you what several other family members have previously experienced ... our willingness to help make your life normal again.

Call Us Today (252)208-7888