Recent Posts

Preventing Attic Water Damage

4/17/2018 (Permalink)

Water Damage Preventing Attic Water Damage Be sure to occasionally check the moisture in your attic to prevent future headaches
Water and moisture in an attic could cause major headaches and many costly repairs. Also, mold can grow and contaminate your homes air quality, and water can even weaken its structure. Homeowners need to know what causes the moisture in their attic in order to stop water damage. The damage could come from a leaking roof, faulty insulation and/or ventilation or appliance failures. SERVPRO of Lenoir, Duplin and Jones Counties offers these helpful tips at how to reduce attic water damage: Look for Leaks in Your Attic Check the insulation and wood for signs of water damage like mold or discoloration of the wood. Also, check around where the light fixtures are paced from above.

Ventilate Your Attic           Moisture in your attic space increases without the proper ventilation. Good attic ventilation is especially important in winter, because in winter, warm air rises, enters the attic, and then condenses on any cold surfaces of the attic. Condensation can’t be released unless your attic has the proper ventilation. Also, make sure any attic vents are open and not blocked by insulation or clutter.

Insulate Your Attic                   The temperature levels in your attic are controlled by the insulation you use. In the winter months, the attic temperature should be five to ten degrees warmer than the outside temperature. The attic floor needs to be properly insulated so warm air from inside your house doesn’t enter the attic.

Vent Appliances to the Outside                                A common mistake a lot of homeowners experience is improper ventilation of appliances. The clothes dryer, kitchen vents, and bathroom vents should always blow the air  outside of the house and not in the attic.

Maintain Attic Appliances One other thing to note is that appliances in your attic such as air conditioners, hot water heaters, and HVAC systems may fail and cause water damage. Remember to periodically check these appliances for wear and tear and loose connections.

Understanding Mold Remediation

3/27/2018 (Permalink)

Mold Remediation Understanding Mold Remediation The faster you call SERVPRO @ (252)208-7888, the faster we can get the mold in your home under control.

What happens when a mold remediation company, like SERVPRO of Lenoir, Duplin & Jones Counties, shows up at your house to get rid of mold?

Prior to SERVPRO arriving at your house, try and clear out any access items that may be in the way of the remediation zone. Place house pets either in another room or out in the backyard. It helps to move any vehicles from the driveway or garage, and clear a wide path for the technicians to access your residence from the outside all the way to the mold area.

When SERVPRO of Lenoir, Duplin & Jones Counties arrive, they will park as near as possible to the doorway, lay down sheets of plastic, and run hoses through the house to the mold area. If the mold area is accessible from the outside, as in a crawl space, that makes it a lot better. SERVPRO will take care to keep your house clean while they do their work.

 Our technicians will then fully suit up for action with head-to-toe white suits, booties, respirators, and goggles. This does not necessarily mean that our technicians will be removing toxic mold. This is common practice for any mold job they are dealing with.
First, a technician will spray the mold area with biocide. Biocide is an EPA-approved liquid which kills mold. You as a homeowner need to note that bleach is not approved by the EPA for killing mold. This part of the remediation process doesn’t take that long.

 After the technicians leave, the biocide starts working to kill the mold spores. The next day when the technicians return, they spray the mold area with an encapsulate in order to prevent any mold from growing or spreading.

A day later, SERVPRO of Lenoir, Duplin & Jones Counties returns to spray the area with a type of whitewash paint that encapsulates any remaining mold spores. An area well beyond the moldy area should also be sprayed to ensure that no more mold grows.

Does Your Home Make the Grade?

3/22/2018 (Permalink)

Water Damage Does Your Home Make the Grade? Pictures of a yard before, when water would flow toward the house and after the yard was graded to prevent water flowing towards the house.

Certain factors which eliminate the potential for water damage should be a top priority whether you are shopping for a pre-existing home or property on which you plan to build your own home. Yard grading is a construction or landscaping technique that changes a property’s directional slope.

A pre-existing home that sits on land that slopes downward towards its foundation could be in for destruction after heavy rains, storms and melting snow. Changing the grade to slope away from its foundation effectively could eliminate these risks.

Yard grading around a pre-existing structure can be accomplished by clearing all landscaping within a five-foot area around the home’s perimeter. Low-lying spots or lawn dips could result in post-storm mud and  small pools of water. Fill the dips up with clean soil and use a compactor to tamp down the soil.

Another method some homeowners choose to employ is to stall a dry creek bed straight up the middle of their land and fill it in with attractive river rocks. This bed-like feature draws runoff deep down into the earth, keeping above-ground outbuildings dry.

If you are considering designing your own home, It’s a lot cheaper to change the homes design than regrade the ground. Draw home plans with structure on highest ground point. Try to leave at least six inches between the home’s perimeter and landscape plantings.
Some homeowners install gutter systems that are easy to maintain consistently or place river rocks around downspouts, so runoff doesn’t create sinkholes. 
Homeowners may choose to install double-pane windows or water resistant flooring. Central heat and air units with dehumidifying systems could also help. Area rugs made from natural fibers that are washable and furniture made of moisture repellent materials like bamboo could also prevent moisture build up. Be sure to insulate any plumbing against condensation and 
seal air ducts thoroughly, paying close attention to adjoining seams.
Once you have established a safe, water-tight home environment, your ready to move into your new residence.

Mold at School...Not a good Thing

3/13/2018 (Permalink)

Mold Remediation Mold at School...Not a good Thing Clearly mold in a school setting is not a good environment for any child.

  • SERVPRO of Lenoir, Duplin & Jones Counties is committed to helping keep our schools free of any mold situations that could be harmful to your kids health. A damp, moldy school environment could be harmful to kids for a several reasons. Damp indoor environments could create conditions that are more favorable for standing water. In schools this can increase pest infestations, all of which could release allergens into the air. Moisture also can cause building materials to release toxins into the air that could cause physical and/or mental health issues. Damp environments may lead to growth of different kinds of molds indoors. Although some molds could be anywhere at any time, indoors or out, including in schools. When wet conditions exist, molds could grow to higher than normally occurring levels. Some schools may be in poor repair and poorly maintained. Many schools could have plumbing problems, leaky roofs or poor ventilation systems, which could create the ideal moisture conditions needed for molds to grow. Moisture and mold problems can be present in schools regardless of the climate or time of year, and may be present in older buildings as well as new construction. Delaying repairs or cutting back maintenance could make the mold problems worse. Many schools have mold problems because of poor construction, or because they are so tightly sealed and poorly ventilated, which prevents most of the moisture from escaping. School personnel and parents should be alert to and help monitor schools for moisture, water damage, and resulting mold problems. We all love an care for our kids and SERVPRO of Lenoir, Duplin & Jones Counties is no different.

Commercial Storm Damage can be Repaired

3/13/2018 (Permalink)

Storm Damage Commercial Storm Damage can be Repaired Remember on the darkest stormy days, brighter days are ahead.

SERVPRO of Lenoir, Dupli, & Jones Counties realizes that April showers bring May flowers, but it also brings the risk of storm damage to a commercial building.

 Most companies think their property’s appearance is important. When the need arises for emergency or commercial storm damage, most business owners call a professional storm restoration company such as SERVPRO of Lenoir, Duplin & Jones Counties to help.

Storm Damage Facts

Storm damage can extend far beyond just the roof, also, damaging siding, HVAC units and windows.  The winds that go along wit a with a storm could cause enough damage to warrant roof repairs or total replacement. 

Hai and water damage cause the most damage during a storm. Hail can travel at high speeds, and could cause several dollars damage to property. Major damage could lead to water leakage into the business and greater structural issues caused by mold.

If you believe the roof may have been damaged in a storm, call trained professionals, such as the crew from SERVPRO of Lenoir, Duplin & Jones Counties. The last thing a company needs is a personal injury on top of your property damage. Our team could rescue your building hopefully from greater structural issues while saving your company time and money.

We’ll help you determine the scope of work needed to mitigate the damage, no matter if it is a partial replacement or a full repair. Determining the scope of work is a crucial step in filing a successful insurance claim.

Getting Your ccommercial property back “Like it never even happened” is our motto.

Your company has suffered enough hardship. Its your company, you’ve insured it, now let 

It’s your property. You’ve acquired it. You’ve insured it against storm damage, so now is the time to protect it.

How Safe is your Commercial Building?

3/12/2018 (Permalink)

Fire Damage How Safe is your Commercial Building? Sprinklers are required for most commercial businesses.

Fire safety should be one of the main concerns of all commercial business owners. If a fire were to occur during business hours it could lead to serious injuries or even death of its employees. No business owner should want that on their hands. Fire sprinklers could be the difference between life and death.

Here are some of the sprinkler requirements for commercial building systems:

  • Buildings more than 55 feet in height must have an automatic sprinkler system running throughout the building.

  • Buildings with a fire area exceeding 5,000 square feet, older buildings that have been remodeled or renovated, or any single tenant add-on that requires a new certificate of occupancy that increases the square footage over 12,000 feet must have fire sprinkler systems installed throughout the entire building.

  • Fire pumps should be installed to increase the water pressure in a single sprinkler system if that sprinkler system is fed by a non-pressurized water tank.  Also, municipal water sources do not provide enough pressurized water to sprinkler systems, resulting in an ineffective system.

  • Water supply control valves should be accessible for easy operation. All of the valves should be clearly marked with exterior signs showing where the each valve is located. These valves should be marked with information indicating the areas and locations covered by their water source.


These are justa few of the sprinkler requirements needed to keep commercial buildings, workers, and clients safe. So, how safe is your building?

Grease Fires : The What, When and How

2/13/2018 (Permalink)

Fire Damage Grease Fires : The What, When and How When cooking with grease, be sure to pay close attention until you have finished cooking.
  1. So, you’ve began to warm up the grease to fry some mouth watering French fries and all of a sudden the phone rings. The grease on the stove starts to overheat and smoke, and before you know it, the fryer catches on fire. What you do next to put out the grease fire is very important, so keep these tips in mind.
  2. Turn the heat off, but don’t move the container of grease.
  3. Don't pour water on a grease fire. Water could cause the grease to splash on other kitchen surfaces and possibly spread the flames.
  4. Put a lid on it. Covering the container will hopefully smother the fire.
  5. Call 911, if the fire has gotten out of control and get out of the building.
  6. Dont use flour on a grease fire. Sometimes using baking soda can put out a SMALL grease fire, but flour should never be used.
  7. Fire extinguisher should be the last resort, due to the risk of contaminating your kitchen.

5 Ways to Prevent Mold in Your Commercial Building

2/9/2018 (Permalink)

Commercial 5 Ways to Prevent Mold in Your Commercial Building A building can look safe on the outside, but mold could be lurking on the inside.

By possibly eliminating some of the health risks associated mold and human contact, try following these tips to try and prevent mold from growing inside your commercial building.

  1. Be observant: Mold can grow in places you may have never thought of. Try to be mindful and develop some type of routine to search for any signs of mold or damp surfaces, areas with high moisture or humidity, and in rooms where there may be stains on the wall and have smelly carpet.  
  2. Reduce moisture. The area of the country where your commercial building is located may mean the humidity is always going to be high. Damp air could make it easy for mold to grow in your building. You may wish to have dehumidifiers installed either in basements or attics to help keep areas dry.
  3. Clean the HVAC: Your buildings air conditioning, heating and ventilation system can increase the chances that mold spores are blown throughout the building. By having the HVAC system and ducts cleaned on a regular basis, this may help reduce the transfer of mold spores.
  4. Repairs: Make repairs and any other issues with the building as soon as they happen, and always try to catch any leaks and water damage before it turns into a moldy mess. Leaky roofs, and unsealed window and door frames are all problems that can cause mold to grow.
  5. Let the pros handle it: The needs of almost every commercial building are different. So, sometimes to effectively prevent mold from growing, a mold remediation specialist such as SERVPRO of Lenoir, Duplin and Jones Counties may be needed. Our specialists can customize a plan to fit your commercial building. By working with our remediation specialists, we can help you feel confident that any existing mold problems are responded to quickly and hopefully eliminated in the future.

Why Mold Should be Prevented in Commercial Buildings

2/9/2018 (Permalink)

Commercial Why Mold Should be Prevented in Commercial Buildings By preventing mold exposure in your workplace, hopefully you will have less worries of having to go to a Doctor.

Coming into contact to indoor mold in a commercial building could possibly cause a variety of health problems. In some instances, the ones who could be affected the most by mold and mold spores are usually people who could already have weakened immune systems. People who are not as sensitive to mold related symptoms could also develop health issues due to mold exposure that they didn't even know existed in their building.

People who work or live in moldy conditions could possibly start out with only minor symptoms. If a person were to continue to be exposed mold or the exposure intensifies, their reactions could possibly worsen.

At SERVPRO of Lenoir, Duplin and Jones Counties, our trained technicians will do their best to eliminate any and all mold issues so you and your coworkers can get back to work without the worry of mold lurking.

A Few Basics of Mold in the Workplace.

2/9/2018 (Permalink)

Commercial A Few Basics of Mold in the Workplace. Wooden shelves, since it is an organic material can grow mold if it has access to dampness.

The fact is, mold is a part of the natural environment. Molds are a type of fungi that can be found almost anywhere, outside or inside, anytime of the year. Just in the United States alone, about 1,000 different species of mold can be found.

Outside, mold can play an important role in nature by breaking down living matter such as fallen trees, leaves that have fallen on the ground, and even dead animals. Medicines and some types of food would have never been developed without the presence of mold.

Indoor mold is a different story. This type of mold should try to be avoided. Problems may arise in a commercial building when mold starts eating away at certain materials. It can affect the way they look, the way they smell, and also the structural quality to buildings framed with wood.

Mold can grow on virtually any surface, as long as moisture, oxygen and an organic source is present in the area. The spores produced by these molds continuously float through the air outside and inside your building.

Excessive moisture in a building should be prevented since mold needs water to grow. Todays buildings are built to be tightly sealed with little ventilation, whereas, buildings built in the 1960's and 1970's were not usually as protected. Other moisture problems may also result from leaky roofs, gutters that allow water to go up under a building, and delaying maintenance issues that may contribute to the buildings moisture problems. 

Our professionals at SERVPRO of Lenoir, Duplin and Jones Counties are trained to remediate mold issues in a timely manner should they arise in your commercial building or place of work.