What our Customers say...

Testimonials

SERVPRO was coming around our neighborhood looking for people who had water damage after the hurricane and were in need of assistance. We were so happy to have someone there with experience that was able to guide us through the process. Tony and his staff were awesome!

We called SERVPRO after a fire sprinkler malfunction created a huge mess on a new office we were working in. They arrived on site in about an hour and hit the ground running. They quickly began extraction then set the drying equipment. It could have been worse, we were truly thankful to have them come in and help us!

We had SERVPRO come out to complete mold remediation at our house. They came in and explained why they were doing everything and took care of everything. Could not be more pleased with all they did.

SERVPRO was called out after we had a fire at our home. They came in and helped us get the ball rolling on starting the process of getting our life back together. All of the employees were so nice and helpful. We highly recommend them! 

JOB WELL DONE! SERVPRO of Lenoir, Duplin and Jones Counties are group of professional, very knowledgeable people in the process. Very easy to work with. Thank you!

Trey the Indoor Air Quality Specialist covered everything with me and discussed the importance of completing each part of the process. He made sure I was comfortable and understood everything along the way. Once the job was complete he also reached out to me to follow up and ensure I was happy with the service that was provided and to answer any questions I may have had. Working with SERVPRO was a great experience.

Such great service. Thanks so much!

The workers made sure I understood the process for removing the water and damaged flooring before anything was done. I just had to realize the time for drying was going to take a few days. Its just seems worse since it is right before Thanksgiving.

Great service/very good at what they do. Austin is a great worker and knows what he is doing.

I am so grateful you guys were able to clean and repair my building after my boat motor caught on fire. Didn't realize what a mess smoke could make. Great Team, wonderful work. Thanks for everything.

If things need to be replaced and ordering is necessary, let the client choose/ order before installation is needed to shorten the process of the clients inconvenience during the restoration/cleaning, whatever the case. Thank you.

Everyone was very professional and courteous in what was done for me in my home, including the men that done my duct work and the ladies were fantastic. Thanks to all of you. I am very pleased.

The SERVPRO technicians explained to me exactly what they were going to have to do to get the water damage in my condo cleaned up as fast as they could.

Impressed with how fast my carpet cleaning was scheduled and cleaned on the same day.

I am very satisfied with the mold removal your guys did and also pleased with the vapor barrier they installed in my crawl space.

Enjoys the continuing education classes, always appreciate something free.

Very pleased with the fast response when my toilet backed up. It was a mess.

I am very pleased with the water clean up and drying you guys did. Now I'm ready to get my floor fixed and get some new carpet.

Needed my downstairs duct work cleaned because had not been done in awhile. Did not take them long and did a good job and cleaned up after themselves.

Impressed with how quickly SERVPRO responded to stop any further damage to our restaurant.

Very impressed with the way my kitchen turned out after my microwave caught fire. Looks better than it did before the fire.

I, along with other church members, were very pleased with the way the carpet in our fellowship looked after being cleaned by SERVPRO.

Our church members were very pleased with the timely and professional work that was done when our pipes burst in our sanctuary.

Our church really appreciated the quick response of your crew when our Sunday school classrooms carpet was flooded from a cracked pipe in a nearby bathroom. Sunday school continued on without any interruptions.

I attended recent CE classes at SERVPRO of Lenoir, Duplin & Jones Counties and was very impressed with their knowledge of the subject matter and demonstration of equipment to show how hardwood floors can be saved instead of torn out.

I was very pleased with the how the crew handled my mold issue in my crawl space. They found the source and solved my issues in a very timely manner. I would recommend SERVPRO of Lenoir, Duplin & Jones Counties to anyone.