Recent Posts

Cleaning the Landscape, After the Storm

9/19/2017 (Permalink)

The rain has finally stopped falling and the wind has finally died down. The storm finally may be out of town, but the mess it left behind remains.

Here at SERVPRO of Lenoir, Duplin, & Jones Counties, we want to help your landscape recover after a big storm and have it in tip-top shape again.

Before you head outside to clean up the mess, make sure there are no downed power lines or trees leaning on power lines.

  1. Inspect trees. After storms pass, your trees may be unsafe–especially if you see large fallen branches, a split tree trunk, or a broken tree top.
  2. Pick up small twigs, leaves and debris.  When all is dry, branches make excellent firewood. As for the leaves, compost them and work them into the soil to improve it.
  3. Clean up smaller branches. If you have examined your tree, and only a few small branches were damaged, you can likely do it yourself. For branches less than 2” in diameter you should be able be able to reach it from the ground without a ladder. If that’s the case, then grab your tree trimming tools and get busy. 
  4. Fix puddles of water on the lawn. If you often spot a small pool in the yard after storms, you’ve got a problem with water runoff in that area. Or if it’s a larger puddle each time, consider filling in the depression or redirecting the water flow. You could also plant shrubs that love water, so they can help soak up the water in that area.
  5. Help your trees recover.  Throughout the year help keep your trees healthy. Healthy trees are less likely to have deadwood break off during storms.

We at SERVPRO of Lenoir, Duplin, & Jones Counties hope you as a homeowner can use these tips to help make your yard safe again.

When Hurricanes hit Lenoir, Duplin or Jones Counties, SERVPRO is Ready!

9/7/2017 (Permalink)

SERVPRO of Lenoir, Duplin and Jones Counties specialize in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Lenoir, Duplin and Jones Counties, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (252)208-7888

Are You Hurricane Ready?

9/7/2017 (Permalink)

Are you prepared in case a hurricane hits the Lenoir, Duplin and Jones County Area. SERVPRO of Lenoir, Duplin and Jones Counties hopes everyone is prepared, but in case you're not here are 8 tips to make sure you are ready.

  1. Water. Be sure to buy enough bottled water to last your family several days. Each person normally needs at least a half-gallon per day.
  2. Food. Store at least 3-5 days of non-perishable food such as peanut butter, tuna, canned beans, cereals, protein bars, dried fruits, etc.
  3. Medications. Make sure you and other family members have your prescription medications on hand because the pharmacies may be out of stock for a couple of weeks after a storm.
  4. Cooler. If the electricity does go out, be sure to keep a cooler on hand to make sure your food and medications are kept cold until the power returns.
  5. Gasoline. Make sure at least one of your vehicles is filled with gas a day or 2 before the approaching storm is due to hit. Also, don't forget to fill your gas cans for your generator.
  6. Flashlights, Batteries & Weather Radio. If your electricity does go out, make sure you have a flashlight for each person. Store enough batteries to power your necessities for at least 3 days. Also, a weather radio can prove to be a very valuable item that every family should have no mater where you live.
  7. Disposable Items. Try to make sure you have things like paper plates, plastic utensils, diapers, paper towels and toilet paper, garbage bags, etc.

8. Comfort Items. To pass the time, make sure to have reading material, a deck of cards, board games, etc. Also, keep your kids comfort items close by. It's nice to have something to keep them busy and calm.

These are probably the most important tips to apply when preparing for a hurricane. We, here at SERVPRO of Lenoir, Duplin, and Jones Counties, hope none of this is ever needed.  This is information that will prove very useful if a hurricane should hit our area. 

Don't Get Duped By Hurricanes

9/6/2017 (Permalink)

It still amazes me the lengths bad people will go to, to scam good people out of their money. Here at SERVPRO of Lenoir, Duplin and Jones Counties we are giving a few tips to avoid being scammed when giving donations to victims of hurricanes.

1. Don't donate thru your email account. Scammers can send phishing emails to get your credit card number, debit card number or other personal information.

2. Never donate money in cash. The best way is to pay by check or credit card so you will have access to a history of your transactions. Be cautious of any charities asking for cash donations or to wire them money because you will have no record of the transaction and no way to get back to you if it is a scam.

3. Pay attention to email solicitations. Be cautious of emails that say they have pictures of disaster locations that are email attachments. Those emails could contain viruses, so only open attachments only if you know who the sender is.

4.Pay attention to website addresses. The most reliable charities will end in .org instead of .com. Another red flag is that legitimate charities do not normally solicit donations through money transfer services.

We at SERVPRO of Lenoir, Duplin and Jones Counties want you to understand these valuable tips so your donations get to those who are in desperate need of them.

Mold Safety Tips

8/2/2017 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Lenoir, Duplin and Jones Counties for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Lenoir, Duplin and Jones Counties specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (252)208-7888

Smoke and Soot Cleanup

8/2/2017 (Permalink)

Title: SERVPRO of Lenoir, Duplin and Jones Counties Smoke and Soot Cleanup

Category: Fire Damage

Body:

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Lenoir, Duplin and Jones Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (252)208-7888

Faster to Water Damage

8/2/2017 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Lenoir, Duplin and Jones Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Lenoir, Duplin and Jones Counties arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (252)208-7888

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Lenoir, Duplin and Jones Counties

SERVPRO of Lenoir, Duplin and Jones Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Continuing Education

6/15/2017 (Permalink)

Community Continuing Education SERVPRO of Wayne County owner, Tony Turner, teaches an Ethics class to insurance agents and adjusters.

One of the goals of SERVPRO of Wayne County is to help ensure that we are all winners at the end of each course.

Our Wayne County CE Team continues to strive to offer FREE continuing education classes for insurance agents, adjusters, and real estate agents.

For licensees requiring CE, we are continuously searching for new and interesting courses to attend, getting the CE credits as promised for attending the courses, and getting all of their required CE credits in on time for their license renewals.